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Surface Pro 2 is not discovering Bluetooth devices

CindySue

New Member
I have UE BOOM Wireless Bluetooth Speaker. I am able to pair it with my Polk TV Speaker, so it works. And was able to pair it with my Surface Pro2 until a couple of weeks ago. Help
 

GreyFox7

Super Moderator
Staff member
Just to be sure double check to ensure Bluetooth is on.
Settings, change PC settings, PC and Devices, Bluetooth

Assuming it was ON: In Device Manager try uninstalling the Bluetooth Radio.
Windows should redetect the device and reinstall the driver.
 

Philtastic

Active Member
You might also need to unpair it on your SP2 and then re-pair it. Some devices have trouble reconnecting without re-pairing. You can do this from your Bluetooth settings by removing the wireless speaker device if it is present there.
 

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