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TouchPad Backward/Forward Navigation Not Working

H1rshel

New Member
Hello all,

I have a problem with my SB2 13.5 core i5 7th Gen. The TouchPad gestures working completely fine, all but the backward and forward navigation. I tried to assign backward navigation for swipe three fingers left and forward for swipe right.
I manually updated the touch firmware from Device Manager, still not working. Anu idea how to solve this?

Thank you.
 

sharpuser

Administrator
Staff member
Hi, @H1rshel

I just took a look at the options for three finger gestures on the touchpad. The only options are to switch apps switch desktops, or change audio and volume. No option for navigating in a browser.

touchpad_three.png
 

sharpuser

Administrator
Staff member
Okay. In "Advanced gesture configuration" I have chosen navigation as shown for three fingers.

Works perfectly for me in Edge (Version 83.0.478.37 Official build 64-bit) and Chrome (Version 83.0.4103.61 Official Build 64-bit). Tested on both of my Surface Book 2 units (15 inch) with Windows 10 Pro Version 2004.

My "Precise Touch Device" driver is 1.2.0.100 11/10/2017.

touchpad.png
 

sharpuser

Administrator
Staff member
How about removing the device and driver using "Device Manager", then rebooting. Could be corrupted or confused, and this will bring in a fresh copy.
 
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