What's new

using VPN

Sanae

New Member
hello,
I use to be able to work from home using VPN however recently I cannot seem to get a connection?
same Surface and WIFI but nothing and spoke to both WIFI carrier Spectrum and Company IT person but inconclusive.

any advise.
 

sharpuser

Administrator
Staff member
Check your IP address settings (Network & Internet, Change Adapter Options, Properties, Internet Protocol Version 4, Properties)

Sometimes, your IP address is adjusted by a VPN connection, then not properly released to "Obtain an IP address automatically" after terminating the connection or shutting down your computer.
 
OP
S

Sanae

New Member
Thanks for your response. I had my Company IT person check every bit of info but not able to find a resolution still.
 
Top