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Video Very Laggy Now with latest Updates?

SeanP

Member
I use the Netflix app a lot for SP3. Prior to the latest round of updates, when watching any movies on Netflix, it was butter smooth. I had zero issues.

Now, every 1 min or so the video stutters. It happens over and over again.

Has anyone else experienced this using the Netflix app? Anyone use the Netflix app? It's extremely annoying and I don't want to use the browser to watch since the resolution for the app is much better and the battery life is much better. My SP3 doesn't heat up with the app but does when I use it in browser with Edge or IE.

Thoughts?
 

GreyFox7

Super Moderator
Staff member
No issues here with WiFi on latest updates
You must have the Router they tested with. :)
A year ago when everyone (except you & I) was having problems mine was working fine. Starting around last May or June my SP3 started getting wifi issues ... after the most recent update it's in the toilet even as compared to a couple days ago. I think they are chasing their tails. Too bad the SP4 still uses the same chipset, I was at Best Buy yesterday and confirmed in device manager it has the Not-Marvell-ous adapter. ;)
 
I fairness, I bought Linksys WRT1900ACv1 about 2 months before I bought the SP3. I did know that the Linksys had a Marvell chipset like the SP3 which pretty much make for best compatibility with Surfaces.

I just did a ping stability test from my sp3. I pinged my Linksys WRT1900AC 300 times to check for packet loss and ping spikes while I use pingtest.net website for jitter test. My WiFi performs as it should on these test with latest updates:

http://www.pingtest.net/result/132902621.png

Ping Stability.PNG
 

GreyFox7

Super Moderator
Staff member
I fairness, I bought Linksys WRT1900ACv1 about 2 months before I bought the SP3. I did know that the Linksys had a Marvell chipset like the SP3 which pretty much make for best compatibility with Surfaces.

I just did a ping stability test from my sp3. I pinged my Linksys WRT1900AC 300 times to check for packet loss and ping spikes while I use pingtest.net website for jitter test. My WiFi performs as it should on these test with latest updates:

http://www.pingtest.net/result/132902621.png

View attachment 6985
Put some payload in those ping packets... :)
 
Streaming 4K video while pinging test (buffering about 120 Mbps YouTube speed stream). Still 0 ms ping average (99% 0-1 ms ping) and highest ping of 19ms during the whole 4K stream test. ZERO dropped frames per YouTube Geekstats to boot!

Happily enjoying my perfect WiFi here :)

Middle of test:
Capture.PNG

End of test:
Capture.PNG
 
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