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Why does my screen look bad?

Tylervit

New Member
I just received my surface pro in the mail, and I'm loving it. Its taking time adjusting to the keyboard from my huge desktop keyboard, but thats a personal issue lol

But why does my screen look really bad? Is it Windows 8? The screen? While in firefox now i have no issues, but my desktop looks like crap right now and some of my app icons in the Windows 8 Interface look like crap. Any explanation why?

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Tylervit

New Member
I'm not quite sure what verbage I should use. The pixels are very "messed up" in some regions on the surface as you can see at the bottom of the image I posted. With such a high resolution, I wouldnt expect that to happen. Sure, its a minor detail, but I've never seen that happen on any tablet or any device.
 
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Tylervit

New Member
Wow I just checked from my phone and the image does look perfect. Here is a pic I took with my phone, notice the bottom of the screen.

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J515OP

Super Moderator
Now that is strange. It sort of looks like there is one of those screen films that comes on new devices on it. A return may be in order if the screen is clean and nothing is on it.
 
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Tylervit

New Member
The weird thing is that I can move a window over those spots and itll fix it. But then somewhere in the internet browser I'll get the same issue. I was assuming that I would potentially have to send it back, but I was really hoping not :/

And its almost at full charge now lol. Thanks guys I'll let you know if something gets figured out.
 

magicrobots

New Member
Yes, that sounds like a software thing - something a little berserk in your video driver or something. Do what J515OP suggests; hopefully that'll do it - and if not then at least you'll be positive that you got a lemon. Which would suck.
 

bosamar

Well-Known Member
I recall Apple having a problem with an earlier iPad model where they blamed it on, 'the glue is still drying'...
 
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Tylervit

New Member
Just to update, I called Microsoft and they sent me a replacement within 2 days. They have a separate batch of units for exchanges so it was a quick process. Screen looks great now :)
 
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