A problem of surfacebook

Discussion in 'Microsoft Surface Book' started by lovedingbao, Nov 24, 2016.

  1. lovedingbao

    lovedingbao New Member

    Joined:
    Oct 28, 2016
    Messages:
    15
    Likes Received:
    1
    Trophy Points:
    3
    My Device:
    Surface Book
    I have just bought my SB for a week but when I detach the screen I can hear a sound like spring shacking at the right down corner of the screen. It doesn't trouble my using but I don't like the sound at all. Can I exchange one at the Microsoft store?
    PS. I have been exchanging SB for two times and I get a little bit tired and disappointed.
    First time, I get the same problem on the SB i5 8 256, then I exchanged a new one with more problem such as the touch pad didn't work some time. So I have to exchanged it again. This time I add some money to buy the new SB i7. But the sound like spring shacking appears again.
    Before that ,I love surface, I bought surface pro and surface pro3 without hesitation. But this experience really hurt my heart.
    [​IMG]
    However Happy Thanksgiving
     
  2. lovedingbao

    lovedingbao New Member

    Joined:
    Oct 28, 2016
    Messages:
    15
    Likes Received:
    1
    Trophy Points:
    3
    My Device:
    Surface Book
    Sorry but not solved--------


    Sent from my iPhone using Tapatalk
     
  3. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,852
    Likes Received:
    1,030
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    You should exchange the Surface Book if it bothers you. Sorry for the trouble. Congrats on the i7.
     

Share This Page