Battery drain after being shut down

Discussion in 'Microsoft Surface Pro 3' started by waofy, Sep 26, 2015.

  1. waofy

    waofy New Member

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    My Device:
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    I've been having this issue since I got my Surface Pro 3 a few months ago. It will be charged to 100% when I shut it down from the power options on the start screen. When I come to turn it on the next day (less than 24 hours later) it shows the empty battery icon on screen and won't turn on. When I plug it into the mains it turns on and I find that the battery has been drained to 5-6%.

    I primarily use it in a docking station and rarely charge it with the adapter. Not sure if this has anything to do with it? Other than that it seems to be pretty random when it happens. Most of the time it will still have over 95% charge when I come to use it the next day.
     
  2. leeshor

    leeshor Well-Known Member

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    Welcome to the forum

    If you are doing a complete shutdown, (turning it off), and still getting a battery drain like that I would get an exchange, post haste.
     
  3. next_milenium

    next_milenium Member

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    I have this issue as well. Seems to happen randomly if I shut it down using the charm.

    So what I did was create a shortcut on my taskbar for a shutdown. By using this "shutdown", my SP3 now does not drain any battery during shutdown.

    I used instructions from here: Shutdown - Restart shortcut Windows 10, how to create?
     
  4. waofy

    waofy New Member

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    Ah that's interesting, will give the shutdown shortcut a go. Thanks!
     
  5. next_milenium

    next_milenium Member

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    Just as an update, my SP3 was at 87% when I used this shortcut to shutdown 3 wks ago and when I booted it up yesterday, it had 85% left. So, with this method of shutting down, SP3 really doesn't drain any battery.
     
  6. ruinah

    ruinah Member

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    I had the same problem when on windows 10 with the SP3. I went back to 8.1. I shutdown Friday at 5 and just booted up this morning and I am at 100% battery. On windows 10 it would have drained overnight Friday.
     

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