Black screen on start up, how do I recover data from surface pro?

Discussion in 'Microsoft Surface Help' started by Newjacksm, Feb 15, 2016.

  1. Newjacksm

    Newjacksm New Member

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    My Device:
    SPro2
    I have warranty on it and was advised from Microsoft that they can give me a new one. Before I do this, I want to destroy any data on here. I am not familiar with the infrastructure of the surface pro, but I am assuming it's a pain in the ass to open up.

    Is there a way I can destroy this data before giving it back to Microsoft for a new one? Can I somehow link it up to a running Machine and use EnCase? I have never really been in this situation before, I have the tools just never had a problematic Surface pro.

    Thank you
     

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