Can't charge my SP3 core i7

Discussion in 'Microsoft Surface Help' started by Chijioke 'Nerih, Oct 12, 2014.

  1. Chijioke 'Nerih

    Chijioke 'Nerih New Member

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    My sp3 core i7. 512 gig. suddenly stoped charging and my battery has gone so low that it can't power up the device. When I plug the charger into the sp3, no light comes up at the charger tip and no charging takes place. When I try to power the device, the screen comes up but it shows battery low indicator and goes off again. Please somebody help me urgently. What do I do ? Can I charge through another laptop via usb? The charger is working properly because I was able to charge my galaxy note 3 through the second usb port on the sp3 charger.
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    The cable could be damaged.
     
  3. Chijioke 'Nerih

    Chijioke 'Nerih New Member

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    It's not damaged because I can still charge other phones through its usb port charger.
     

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