Desktop not working after 8.1

Discussion in 'Windows 8 Forum' started by BillJ, Oct 18, 2013.

  1. BillJ

    BillJ Active Member

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    Location:
    Philadelphia, PA United States
    My Device:
    SPro3
    I installed 8.1 last night, seemed fine.
    This am, the entire Desktop is not responding; start button does not show up, no applications will load properly, and IE freezes on startup with an infinite number of open windows.
    Rebooting does not help
    Do I try a refresh?
    Help...
     
  2. Ruffles

    Ruffles Active Member

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    Does the start screen still work? Does this just happen when you launch the desktop "app"? Are you trying to boot directly to the desktop?
     
  3. BillJ

    BillJ Active Member

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    Location:
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    Spoke with MS support. I wound up doing a refresh of my Surface. I don't mind losing installed programs because I will be selling this device next week after I get my new SP2. Interestingly, after the refresh, Windows reverted back to 8.0!!!
     
  4. Ruffles

    Ruffles Active Member

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    Glad you got it sorted out. Interesting about the refresh going back to 8.0. I suspected that would be the case but didn't want to try it myself. I guess this means that any problems in future mean a several hour recovery as we start at 8 and then have to do the upgrades.
     

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