Not a smooth start

Discussion in 'Microsoft Surface Pro 4' started by artenbe, Jan 14, 2016.

  1. artenbe

    artenbe New Member

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    I received my surface pro 4 i5 4gb yesterday and it wasn't the smoothest of starts :/

    It crashed several times during initial setup, ending with a white screen at the end.
    When I got it up and running again I had two accounts, which I didn't want etc

    because I hadn't done anything with the device I thought it best to reset and start clean.
    This reset took almost 2 hours :/ I played around with it, but things aren't working properly, for instance, I can search of face sign in, but when I click it, the option is not available in the login items.

    This morning, I started the updates, and i'm running those for over an hour almost, it's at 14% and 48% copying files :/

    Coming from apple, this feels crappy, but I'm still confident that once the update is done I will love the surface pro :)
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    I come from (still with) Apple, myself.
    You've got the right attitude, @artenbe
    Keep at it. Growing pains.
    You happen to be starting just when Microsoft re-invented Windows, hardware, and itself.
     
  3. artenbe

    artenbe New Member

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    i love the hardware but the software seems to be something else :)

    ah well :)
     

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