Solved PSA: Touchpad Scroll was POOR and Corner Clicks SoSo

Discussion in 'Microsoft Surface Pro 3' started by fletch33, Apr 6, 2015.

  1. fletch33

    fletch33 Member

    Feb 14, 2015
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    just in case like me you find your touchpad scroll less than reliable or also like me your corner clicks not so great i thought i would post that i had a chat with MS and they sent a new one to me and OOH BOY is it better. i wish i had known what it was supposed to be like from day one or i would have taken my original back shortly after buying it.

    i had 2 options for replacement:

    1. give them my credit card info and they take off the charge when they receive my old one and verify it wasnt user abuse like water damage. i chose this method because i could not be without a keyboard.

    2. you send them your current one and the still verify and then they send you a new one. this method requires not having it for about 5-7 days

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