Solved Spurious black rectangle appears on screen

Discussion in 'New Member Introduction & Site Assistance' started by cliftonvilla, Nov 23, 2019.

  1. cliftonvilla

    cliftonvilla New Member

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    My Device:
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    A black rectangle about 2cm high by 1cm width has appeared at the top left of the screen, looks like a timer of some sort as when clicked it shows in the centre of the rectangle a very quick countdown from 100 to zero. There's a cross at the bottom of the rectangle. It's a nuisance and does not disappear when Surface is closed down and rebooted. Gets in the way of all programs. How to get rid of this?

     
  2. ScottyS

    ScottyS Active Member

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    Sounds like you might have inadvertently downloaded malware.
    Do you have Desktop Gadgets? They have countdown timers.
    Check Task Manager and see if there is a process running that looks suspicious.
    A list of Windows Processes that are supposed to be running can be found here.
    Posting a screen shot of it may help identify it.
     
  3. cliftonvilla

    cliftonvilla New Member

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    Thank you ScottyS. I have now run all the virus and threat programs manually and between them the rectangle has disappeared. Not sure why these programs don't always run in the background but hey...
     

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