Solved Volume Up/Down activates Narrator

Discussion in 'Microsoft Surface Pro 3' started by FanaticNInja, Sep 22, 2014.

  1. FanaticNInja

    FanaticNInja New Member

    Joined:
    Jul 30, 2014
    Messages:
    6
    Likes Received:
    2
    Trophy Points:
    3
    After a windows update last week, my volume buttons are now linked to the Narrator.

    I've tried looking at the easy of access settings, and its off.

    I've restarted, I've un-pluged my type cover/etc.. I've pressed the windows button, i dunno how to fix it.

    Perplexing, I might just walk into the Microsoft store.
     
  2. FanaticNInja

    FanaticNInja New Member

    Joined:
    Jul 30, 2014
    Messages:
    6
    Likes Received:
    2
    Trophy Points:
    3
    If i HOLD down the windows button on the right side, then use the volume buttons, it acts as normal.
     
  3. FanaticNInja

    FanaticNInja New Member

    Joined:
    Jul 30, 2014
    Messages:
    6
    Likes Received:
    2
    Trophy Points:
    3
    I actually just fixed it, none of the solutions i found helped, here is what i did:

    Open Device Manager
    Under Keyboards uninstall all devices
    Restart

    That fixed it.
     
    Moonsurface likes this.
  4. malberttoo

    malberttoo Super Moderator Staff Member

    Joined:
    Feb 26, 2013
    Messages:
    2,255
    Likes Received:
    428
    Trophy Points:
    83
    Location:
    Alaska
    My Device:
    SPro3
    Good job! I saw one other person with this issue not too long ago, but I don't remember that they ever found a solution. Thanks for the tip!
     
  5. Moonsurface

    Moonsurface Super Moderator Staff Member

    Joined:
    Jul 13, 2014
    Messages:
    830
    Likes Received:
    200
    Trophy Points:
    43
    Location:
    UK
    My Device:
    SPro3

    Thanks for this. I started panicking as my SP3 started doing this late at night, the evening before I wanted to use it to take notes in a day long meeting.

    Every time I touched the down volume button it was taking a screen shot and when I touched the up volume button it was turning on Narrator. I didn't want to have my SP3 suddenly reading everything out during a meeting so I panicked a bit!! I initialy thought it was because I had applied a DecalGirl skin which has parts for the edges, I thought it was somehow keeping the power button pressed hence the screenshots.

    I discovered this post but not until after I had already ripped two sides of the decal off :-(

    Thanks for this, doing what you describe completely fixed the problem, and despite my worries did not cause any problems with the keyboard cover.
     
  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,342
    Likes Received:
    1,279
    Trophy Points:
    113
    I cant be sure but I believe I had the issue on my Surface 2 also. It came on at the lock screen after some idle time and was freaking me out. I powered down and restarted and it hasn't come back ... ... yet :)

    Perhaps it would be good if MS included a bullet list with links to details of these changes if they are going to incrementally modify stuff at their every whim. Call it the "Who Moved My Cheese (WMMC) list with a link right up front for easy reference. :D
     
  7. silkrooster

    silkrooster Member

    Joined:
    Oct 28, 2014
    Messages:
    122
    Likes Received:
    12
    Trophy Points:
    18
    Location:
    New York, USA
    My Device:
    SPro3
    I agree Microsoft should spend a bit more time on documentation. Seams like the front web sites have been lacking lately. Though I assume the MSDN site may have a different crew. The data there seams to be more robust.
     
  8. Haldi

    Haldi Member

    Joined:
    Nov 27, 2014
    Messages:
    199
    Likes Received:
    15
    Trophy Points:
    18
    My Device:
    SPro3
    Also had this once ^^

    Is there any way to change the function of Windows+VolDown?
    Something like Shutdown device would be nice.
     

Share This Page

Search tags for this page
surface pro 2 volume button narrator
,
surface pro 3 narrator
,
surface pro 3 volume button narrator
,

surface pro 3 volume button opens narrator

,
surface pro narrator
,

surface pro volume button starts narrator

,
surface pro volume buttons not working
,
surface volume button does not work
,

surface volume button narrator

,
windows 10 volume up button