op of the line SP3 in 2016. Problem so far: 0) Machine gets very hot on every use, and often overheats eg. during upgrades 1) Had to replace typecover twice (yes, tried every software fix possible) 2) Windows upgrades usually get stuck. I need to spend days to fix it. 3) Windows crashed once and needed complete fresh install. 2 days to rebuild machine 4) When using an external monitor, it never gets the sound device right, always need to fix it. 5) Battery now lasts about 1-2 hours max. Basically not a portable machine anymore. 6) And finally, the displayport is now broken (yes, tried every software fix) Finally I have given up on this machine. For US$2000+ I relegated to a piece of junk along with some acer, asus and other machines. Overall I would consider this machine a poorly built dream. My my concern is Microsoft seem to think that the user spending hours trying fixes is acceptable customer service for this kind of expensive produce. Is it just me, or are others having similar experience on their Surface Pro?