surfacepro 4

Hi, I bought a Surface pro 4 with the specifications noted above. It happens that when I play in it is suddenly suspended and when I give it to turn on again it appears a screen with a thermometer. Please inform me if this is normal or if it is a hardware problem, if it serves something I just...

My wife gets the following error on her new SP4 when shutting down now (see attachment): : "The instruction at 0x0007ff6bf1f8732 referenced memory at 0x0000000000000030. The memory could not be written." She uses this for her Engineering course, so it has National Instrument Launcher and...