Dell U3415Wb to Surface Pro 7

[allenr6650]

My SP7 does not recognize my Dell U3415W monitor. From the surface dock 2 USB-2 ---> Dell monitor DP in. Of course, the monitor works, but cannot utilize the Dell Display software. Any help would be great! Thanks in advance!

 

[XXLMandalorian]

I don't think you can use the USB port to display on the Dock 2. You must be using some kind of adapter to go from usb to display, right? What is it? Have you told it to "extend" and see if it sees it then?

At my job we use the Type C ports with adapters like this guy.

https://www.amazon.com/Thunderbolt-DisplayPort-Adapter-Converter-ChromeBook/dp/B01NBX352B/ref=sr_1_4?dchild=1&keywords=type+c+male+to+display+female&qid=1617053564&sr=8-4