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Ethernet constantly not working


New Member

We currently have 4 x Surface Pro 3s with Windows 10 installed and 1 with Windows 8.1 still installed. All of the Windows 10 devices when connected to the network via Ethernet (using the dock) all of a sudden loose network connectivity. These devices still have an IP address and still appear to be connected except that nothing on the network works (ping, rdp, file share, email etc.)

Has anyone come across this before.


Super Moderator
Staff member
Try running the network troubleshooter, although ADAIK if it fixes the problem you still may not learn anything about the cause.


New Member
Thanks GreyFox. It doesn't really come up with anything special except for checking connections etc. Normally to fix it I would just unplug it and plug it back in or reboot the PC.

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