[Solved] Locked out no pin

[Heavy Metal]

It tells me I cannot have a pin on my pro 2 yet had it when I do put the pin I had in shows a blue Screen says my account is LOCKED? How do I unlock and reastablish a pin on it... It allows me to login to it via my password...

 

[jnjroach]

Have you recently added a work mail account? EAS Policies can disable using a PIN, you should be able to get into the regular login screen using the sign-in options and select the password icon...

 

[Heavy Metal]

I can get in by password but when I do my pin it says locked

 

[Heavy Metal]

We're do I go in settings to unlock it I like the pin rather than password access...

 

[jnjroach]

Have you powered it off completely? The Password vs. PIN is in the Account Settings in the MUI Settings App...

 

[Heavy Metal]

Have shut down totally and restarted se thing... Have tried removing pin and then readding says it cannot at this time

 

[jnjroach]

Did you add a work email account or remove an account recently? You can reset the local security policy in the Desktop Control Panel under user accounts.... reset security policies

 

[Heavy Metal]

Says after romping pin then reading pin says :
An error occurred capturing you PIN. Please try again later.

 

[Heavy Metal]

How so I reset it?

 

[jnjroach]

Go to the Desktop Control Panel and select Users, then select User Accounts and on the lower left the is a link that says Reset Security Policies....

 

[Heavy Metal]

Says

See also

family safety

 

[Heavy Metal]

Yup got it ...