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[Solved] Locked out no pin

Heavy Metal

New Member
It tells me I cannot have a pin on my pro 2 yet had it when I do put the pin I had in shows a blue Screen says my account is LOCKED? How do I unlock and reastablish a pin on it... It allows me to login to it via my password...
 

jnjroach

Administrator
Staff member
Have you recently added a work mail account? EAS Policies can disable using a PIN, you should be able to get into the regular login screen using the sign-in options and select the password icon...
 

jnjroach

Administrator
Staff member
Have you powered it off completely? The Password vs. PIN is in the Account Settings in the MUI Settings App...
 
OP
H

Heavy Metal

New Member
Have shut down totally and restarted se thing... Have tried removing pin and then readding says it cannot at this time
 
Last edited:

jnjroach

Administrator
Staff member
Did you add a work email account or remove an account recently? You can reset the local security policy in the Desktop Control Panel under user accounts.... reset security policies
 

jnjroach

Administrator
Staff member
Go to the Desktop Control Panel and select Users, then select User Accounts and on the lower left the is a link that says Reset Security Policies....
 

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