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Surface pen will not write


New Member
I just purchased a used SP4, with a pen that I believe is from pro 3 (two side buttons with a clip). The eraser button works and will pull up onenote successfully, but the pen will not write. I tried the troubleshooting options from microsoft including the troubleshooting software. I tried a few different batteries as well, but nothing works. Does anyone have any other advice on this? I guess I'm going to have to get either a new pen or a new tip but I'm not sure what my options are, or if there is something else I can do to fix it.
Pen for surface 3 has two different batteries. One is for writing (AAAA batery) and the other is for bluetooth (cell battery). Did you change both?