I have a Surface Pro gen 5 purchased in 2017 that is running slowly. I reset it, which seems to do that same as reformatting, and it doesn't seem to make much difference. Anyone have suggestions on how I can get this to run faster? I've attached the screenshots of the specs and a benchmark test done right after reset/reformat. Also, does anyone know if it's possible to replace the battery in the computer? Does the Windows Store offer this service?