Battery not detected

Discussion in 'Microsoft Surface Pro 3' started by kmcspringford, Aug 23, 2016.

  1. kmcspringford

    kmcspringford New Member

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    So all of a sudden my SP3 will not detect the battery and I'm told that MS knows about this and is working on a patch. It seems to have occurred after the last update. Anyone else having this issue? Do we know when the update will come through? Would a factory reset take care of the issue? Would I still have Windows 10 id I did the reset?
     
  2. Avinashkn

    Avinashkn New Member

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    Same here :( My warranty expired on 19th Aug 2016 and they denied to swap :( They told me that I have to wait till MS fixes this issue :( I am not able to use my pro3 without wired adapter now :(
     
  3. surface.user.10008

    surface.user.10008 New Member

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    I have the same problem. When I took it to the Microsoft Store, they told me that I needed a new battery for $460!!! I have read that this is a software update issue and am looking for the Microsoft fix. Does anybody have a status on this? BTW - I checked my battery type and yes it is Simplo - the reported problem battery.
     
  4. Avinashkn

    Avinashkn New Member

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  5. jnjroach

    jnjroach Administrator Staff Member

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