Bluetooth connection problems with both BT keyboard and mouse

Discussion in 'Microsoft Surface Pro 3' started by Kent Tranberg Pedersen, Jan 28, 2015.

  1. Kent Tranberg Pedersen

    Kent Tranberg Pedersen New Member

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    I have read all the issues related to troubles with the Microsoft Sculp Comfort Mouse and have expirenced the same problems and tried the solutions given.

    When I use my Pro 3 with only the Sculpt Comfort Mouse everything Work fine.

    I have also bought a Lenovo KT-1255 Bluetooth Keyboard. When I attach this device then my Mouse starts to give me troubles in the same way as descriped in here with 3-5 seconds with no response. When both devices is attched the keyboard Works fine all the time and the mouse gives be trouble all the time. When i powerthe keyboard of, the mouse Works just fine Again.

    Any suggestions of what to do?

    Will a Lenovo BT mouse Work better?

    Regards,
    Kent
     
  2. VickiFL

    VickiFL Active Member

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    I also had a problem with my Microsoft Sculpt Comfort Mouse and Microsoft Wedge Keyboard. I'm not sure the issue is fixed, but I haven't had problems for a while. I followed my husbands advice, and it seems to be working. When I power on my SP3, I only have the keyboard powered on. After my SP3 has completely booted up, then I turn on the mouse. Then both devioces function properly.
     
  3. Kent Tranberg Pedersen

    Kent Tranberg Pedersen New Member

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    Thanks

    But that doesn't solve my problem.

    The Lenovo ThinkPad KT-1255 BT keyboard is actually also a "mouse" due to its built in TrackPoint. But I hobe and believe that both devices could work at the same time.
     
  4. VickiFL

    VickiFL Active Member

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    I was unaware of that, I apologize.
     
  5. Kent Tranberg Pedersen

    Kent Tranberg Pedersen New Member

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    You should not apologize. I appreciate any help I can get J
     
  6. xene97

    xene97 New Member

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    My Device:
    SPro3
    I also have the Thinkpad Bluetooth Keyboard with the Trackpoint. I had no problems with the keyboard since I first purchased it back in October but starting about a week ago I started experiencing the unresponsiveness. I don't use an external mouse, just the Trackpoint. As long as I keep the keyboard plugged into the charger I have no issues.

    It seems like the problem appeared after I installed the January updates but did not happen immediately - more like a week afterwards.
     
  7. Kent Tranberg Pedersen

    Kent Tranberg Pedersen New Member

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    I have found the problem, and is actually a little embarrassed.

    I found out that I haven't installed the driver for the Sculpt Comfort Mouse. After installing it everything Works just fine.
     
  8. ptrkhh

    ptrkhh Active Member

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    Im planning to get the same mouse, please review it if you don't mind
     

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