Bluetooth stops working after WIN10 latest update

Discussion in 'Microsoft Surface Book' started by Orlbuckeye, Jul 30, 2018.

  1. Orlbuckeye

    Orlbuckeye Active Member

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    I use a MS Surface BT mouse and it will all of a sudden stop working and when I look under settings (bluetooth) the Bluetooth on/off toggle is missing and all bluetooth devices show not connected. After a restart bluetooth on/off toogle returns and is on and mouse is working.
     
  2. Orlbuckeye

    Orlbuckeye Active Member

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    Ok i fixed it by deleted the Marvel bluetooth under Device Manager then then did a search for new devices. As it was adding the device back I could see all the Bluetooth devices come back in to the device manager under bluetooth.
     
    jnjroach likes this.
  3. Orlbuckeye

    Orlbuckeye Active Member

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    Issue came up again and I found doing a search that going through use troubleshooting in Windows 10. This process is in settings\Windows update\Troubleshooting to Bluetooth. Once i clicked on that a message showed it was troubleshooting and then fixed came up and the mouse started working.
     
  4. sharpuser

    sharpuser Super Moderator Staff Member

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