electrical short in Surface Pro 3 Desktop Station

Discussion in 'Microsoft Surface Pro 3' started by MarkusAT, Sep 25, 2014.

  1. MarkusAT

    MarkusAT New Member

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    Hi!

    This week I got my Surface Pro 3 with two Desktop Stations.
    The Surface worked as it should - charging cable worked also -my first impressions was: GREAT!!

    But than I put the Surface in the first Desktop Station. The light at the Desktop Station disappeared and the Surface didn't load. So I took it out and than: a light at the Adapter at the side, than smoke. I pulled the charger cable of the Desktop Station out as fast as I could. But one contact at the Adapter of the Desktop station was charred.
    I thought - OK, bad luck with this Desktop Station, because the original charger cable of the Surface worked.

    After that I took the 2nd Desktop Station, plugged the original power cable in - all looked good.
    But than - the same story. Surface in - no power light at the Desktop Station - Surface Out - electricl short at the 2nd Desktop Station, too.

    So I guess that the Surface Pro is the Problem, not the Docking Stations.

    Who had the same experience?!

    Kind Regards,
    Markus
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    This needs some photos.

    I assume you already contacted (purchase place) for replacements of everything.
     
  3. bluegrass

    bluegrass Well-Known Member

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    I also have to assume that you are referring to SP3 docking stations.
     
  4. MarkusAT

    MarkusAT New Member

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    I've send all articles to the dealer - see what happens next.....
     
  5. MarkusAT

    MarkusAT New Member

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    I didn't know what causes the problem, because the Docking Stations looked good before the Surface was in the dock the first time. After that, both stations had the electrical short. So I thought, that the Surface's power Interface might be the Problem. Because of that - I opened the thread in this forum.....
     
    Last edited: Sep 25, 2014

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