Help can't detect wireless usb mouse on window 8.1

Discussion in 'Microsoft Surface Pro' started by shady_lanem, Oct 31, 2014.

  1. shady_lanem

    shady_lanem New Member

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    My surface pro can't detect wireless usb mouse. When I plug in the usb nothing happen. The mouse works fine on my desktop and wired mouse works fine on surface pro. So i'm guessing there must be some kind of software issue. Please help
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Does device manager show an unknown or other device with yellow symbol?
    Can you download the drivers for it from the manufacturers site?
     
  3. shady_lanem

    shady_lanem New Member

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    Device manager didn't show nothing. It's like nothing is plugged in.
    There's no driver can be found as it's an el cheapo knockoff of unbrand arc touch mouse :(
    Can the driver be universal though?
     

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