I can't download apps anymore

Discussion in 'Microsoft Surface Help' started by blind, Nov 20, 2012.

  1. blind

    blind New Member

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    every app I try to dowload I get the msg:

    Your purchase couldn´t be completed

    Something happened and your purchase can´t be completed


    does anyone else having this problem ??
     
  2. Rallicat

    Rallicat New Member

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    If you can't complete a purchase, one thing to try is navigate to accounts.microsoft.com and make sure your account is all looking good (correct address, payment details etc).

    If it is, try to convert your account on Windows RT to a local account, then back to a Microsoft account again and have another go at the purchase. Failing that, goto PC settings and try a System Refresh.
     
  3. ontulmora

    ontulmora New Member

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    Rebooting worked for me with this error.
     

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