I want to love my new Surface Pro 6 But mouse is driving me crazy

Discussion in 'Surface Pro 6' started by David M Hodges, Nov 21, 2018.

  1. luv2skipow

    luv2skipow New Member

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    Just so you know you are not alone I am having the same issue.

    I purchased the i5 128GB bundle and using the touchpad the mouse jitters and hangs frequently.

    I removed the keyboard and reinstalled and also messed with the settings to no avail.

    I used my older SP5 keyboard and no issues.

    I have decided to return the bundle and just ordered the SP 6 alone and will use my old keyboard
     
  2. silver45

    silver45 New Member

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    Oh I see.
     
  3. sharpuser

    sharpuser Super Moderator Staff Member

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    It is peculiar that two Surface Pro 6 computers would have this same issue.

    However, you *may* have a Service, or application, or [gasp] keylogger or spyware [/gasp] running.

    What software have you installed? When I’m Airplane Mode, are the symptoms the same, or very nearly the same?

    Check out Task Manager. Look for something unusual or suspicious.
     
  4. David M Hodges

    David M Hodges New Member

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    I have made arrangements to return my Surface Pro 6 and accessories.
    Thank you for attempting to help.
    I fear future issues will continue to be a problem.
    David
     
  5. Turbo4AWD

    Turbo4AWD Active Member

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    Would there be a difference between Alcantara keyboards and regular keyboards? I do not have this issue mentioned. No lag at all on the touchpad. In fact, I am surprised at how responsive it is. Never used a touchpad that was THIS good!
     

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