Is this normal?

Discussion in 'Microsoft Surface Pro 3' started by Jbasaraba02, May 7, 2019.

  1. Jbasaraba02

    Jbasaraba02 New Member

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    My Device:
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    Is it normal for my Surface 3 to only last three years? It almost instandtly had issues after my warranty expired.
    -will not charge while in use
    -slow charging speed when shut down
    -lagging and clicking randomly
    -cannot click and drag on touch pad

    I used it for school for 2.5 years, and found these issues occurred near the 2 year mark. It was really expensive, and now I am not sure if I can fix it or if I have to buy new :( I did do a soft reset and got rid of all additional programs and apps, I also have tons of storage.
    thank you!
     
  2. Turbo4AWD

    Turbo4AWD Active Member

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    The Surface Pro 3 had a lot of similar issues that were resolved with firmware/BIOS updates. Check Windows update and see if there are any firmware/BIOS updates available for your Surface Pro 3.

    If its a Surface 3 (Non-Pro) then it may be something else causing the issue.
     

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