Multi monitor issue

Discussion in 'Microsoft Surface Pro 3' started by Drmnez, Jan 14, 2015.

  1. Drmnez

    Drmnez New Member

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    Hi all,

    Has anyone tried using a BELKIN F2CD060 MINI DISPLAYPORT TO 2X DVI - F (dvi hub) in the minidisplay port in the dock to two monitors? Each port work with just the surface and self, but when I plug both dvi cables the screens flicker and it work stop until I unplug one of the cables or the adapter from the mdp, or remove the surface from the dock.

    I have all the updates including the ones from updating on the dock.

    The issue has blue screened my surface twice. I have been trying to figure out why I can't get it to work.... Any suggestions???
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Did you check Belkin's site for driver updates? Does this device (likely) have firmware that needs updating?
     
  3. Drmnez

    Drmnez New Member

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    I have not checked but I will.
     
  4. Drmnez

    Drmnez New Member

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    So, as I was heading to the belkin site I remember that the product doesn't use software or need drivers.

    I'll try running a windows update with just the F2CD060 in and see if windows detects anything for it.

    Anyone have any other suggestions?
     
  5. Drmnez

    Drmnez New Member

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    Before I forget this is the message I saw when it crashed

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    I do not remember if there was a code or not.

     
  6. Chris Bender

    Chris Bender New Member

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    I am having the same issue w/ the Belkin f2cd060, did you ever find a resolution?
     
  7. Czaruno

    Czaruno New Member

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    My Device:
    SPro2
    I am using a Surface Pro 2 with a Microsoft Docking Station and the Belkin F2CD060 DisplayPort to Dual DVI adapter. I also have a Plugable USB 3.0 to DVI adapter for a total of three monitors.

    I can get the setup to work most of the time but it randomly will shut off two or all of the monitors.

    I was initially suspecting the Plugable but I was able to remove it from the equation and the issue continued. I then upgraded to Windows 10 in hopes that a different driver would maybe solve the issue and it continued.

    I contacted Belkin and they are going to RMA my device, let's see if this issue continues with the replacement.

    From what I have been told, the device is a physical splitter and does not need any drivers and the firmware is not upgradable.

    Hope that helps someone - it was the only DisplayPort to dial DVI adapter I could find so it would be great if it works.
     

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