My SB keeps detaching and attaching by itself

Discussion in 'Microsoft Surface Book' started by Maglan, Jan 12, 2016.

  1. Maglan

    Maglan New Member

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    My Device:
    Surface Book
    Since I got my surface book i7 gpu the clipboard keeps attach and detach by it self while I'm using it. Is it hardware or it is related to the sleep and power issues and I should wait for update to solve this problem.

    please help.
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    My Device:
    Surface Book
    It is likely that you have debris or some oil on the contacts of the keyboard unit.
    Use some rubbing alcohol or lens cleaner cloth on those contacts, then firmly attach your clipboard.

    Let us know if the problem is resolved.

    Things to avoid when handling PCs:
    - Hand sanitizers (usually has a moisturizer to counter-act alcohol)
    - Skin or hand moisturizer
    - Sunscreen
    - Food (especially snacks or fried
     
  3. bjanssen

    bjanssen New Member

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    Lots of people have this. See the autorotate topic. I'm sure they will fix this in time.
     
  4. Maglan

    Maglan New Member

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    My Device:
    Surface Book
    I tried the above solution but still the same problem. but I can say it became less. hopefully MS release an update soon.
     

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