One monitor disappeared

Discussion in 'Microsoft Surface Help' started by Tsurugaya, Oct 21, 2014.

  1. Tsurugaya

    Tsurugaya Active Member

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    I use my SP3 with the dock and have three external monitors connected. Two WQHD (2560x1440) connected with the hdmi dongle to the mini display port on the dock and the slate, I then also have a HD (1920x1080) connected through USB with a separate USB2HDMI adapter. This setup has worked without a hitch.
    Last night when I came home I decided to watch some video. For that I didn't need the HD screen so I didn't turn it on, nor did I turn on the USB hub the adapter is connected to. Instead I only turned on the two WQHD monitors and then the SP3. This time it only stated up one of those monitors, the one connected to the dock, and ignored the monitor connected directly to the slate.
    Why would it do something like that?
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Why indeed. Its either schizophrenic or your monitor was abducted by aliens. :D

    I had a similar issue and went through all sorts of things to no avail. Finally ended up doing a refresh.
    Flakey.

    MS needs to implement a Display Subsystem Reset button because I could turn off a display and it was removed from device manager and it came back in device manager when on but there was NO display on the monitor.
     
  3. Tsurugaya

    Tsurugaya Active Member

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    Turning on the USB connected monitor and everything is back to normal, maybe I should bring them all to my therapist?
     

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