Preorder confirmation

Discussion in 'Microsoft Surface Pro 2' started by mzetko, Oct 16, 2013.

  1. mzetko

    mzetko New Member

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    Hello Surface friends!

    I preordered my first Surface Pro 2 256 GB from UK yesterday, order finished successfully and the last page said they are processing the order and will let me know soon. Sadl I didn't receive any confirmation mail yet and the order is not even listed under my Order history in my MS online store account.

    Is that normal, or should I call to make sure everything is allright?


    Thank you very much!
     
  2. mzetko

    mzetko New Member

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    (how long it took you got confirmation of pre order, if I can also ask?) Thank you
     
  3. The White Falcon

    The White Falcon New Member

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    I got the email fairly promptly, but it took a while for it to show up on my account.
     
  4. Szadzik

    Szadzik New Member

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    Had the same problem. Logon to billing.microsoft.com and see if it is there, if not, it has nto gone throuh and you have to do it again.
     
  5. kayzee

    kayzee Well-Known Member

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    I believe it takes up to 48 hours to show up?
     

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