Solved Problems with Windows 10 apps like mail and camera

Discussion in 'Microsoft Surface Book' started by Orlbuckeye, Jan 19, 2016.

  1. Orlbuckeye

    Orlbuckeye Member

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    The Windows 10 mail app has not been working on my SB. Now the camera isn't working. I ran the command (SFC \scannow) to repair corupt files in the logs it says the file C:\windows\SYSWOW64\opencl.dll can't be repaired.

    I attempted copying on from another machine and it didn't work.

    I found a fix which I will try tonight.

    To fix this problem, you need to have the ISO of the exact build you have installed.
    1. Mount the ISO image.
    2. Create a temporary directory to mount the Windows Image File (WIM).
      mkdir C:\WIM
    3. Mount the WIM file.
      Dism /Mount-Wim /WimFile:D:\sources\install.wim /index:1 /MountDir:C:\WIM /ReadOnly
    4. Run Dism with the following parameters.
      Dism /Online /Cleanup-Image /RestoreHealth /Source:C:\WIM\Windows /LimitAccess
    5. When done, unmount the image and delete the folder
      Dism /Unmount-Wim /MountDir:C:\WIM /Discard rmdir C:\WIM
    6. It's mandatory to restart your computer, or SFC and DISM will still show errors.
    That should fix the issue.
     
  2. Orlbuckeye

    Orlbuckeye Member

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    Well I did all that and when I do the corupt file scan SFC \Scannow says it didn't find corrupt files but the Mail and Camera apps still don't work.
     
  3. Aegeas

    Aegeas Active Member

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    I know you don't want to hear this, but go ahead and do a full refresh. Save yourself further fooling around.
     
  4. Orlbuckeye

    Orlbuckeye Member

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    Well I can get by with not using them but I could go back to restore points but I'm just going to wait for the Windows Update. Evidently running the DISM did fix the opencl.dll since when I run sfc \scannow it doesn't find any corrupt files. So something else is causing it. That's a disadvantage of having the Camera app part of Windows instead of a Windows desktop app. It's alot easier to reinstall a desktop app then a Windows 10 app.
     
  5. Orlbuckeye

    Orlbuckeye Member

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    Well I turned my Surface on and mail and camera are now working.
     
  6. leeshor

    leeshor Well-Known Member

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    Strange but nice to hear.
     

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