Protection Plans for your Surface Pro 3

Discussion in 'Microsoft Surface Pro 3' started by cdf3, Jul 1, 2014.

  1. cdf3

    cdf3 Active Member

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    Has anyone purchased a Protection Plan for their Surface Pro 3?
    I've taken a look at a few, while trying to decide which is best:

    Microsoft Complete - 1 Year Extended Service Plan with ADP for $149.99

    BestBuy Accidental Protection (Covers drops & spills) $179/1 year, $249/2year, $449.98/3 year

    SquareTrade - Warranty + ADH $164.99/3 year ($124.99 w/ 40% off coupon code), $224.99/3 year ($184.99 w/ 40% off coupon code)


    BestBuy plan is too expensive in my opinion. I noticed quite a few people signing up for the Microsoft Complete plan. SqaureTrade warranty looks very tempting. I've used them before with my tablets and cell phones.
     
  2. bulls96

    bulls96 Member

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    Square trade looks interesting. What's your with it? What's the deductible?
     
  3. double07

    double07 Member

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    Many of my devices are covered by Squaretrade. The price is good. I was pretty happy with the service last time when I had to send in my daughter Alienware laptop to get main board replace. It took few days, mainly they had to get the part. The process was painless.

    I like BB service as well. I used their service few times and I was happy with that too.
     
  4. malberttoo

    malberttoo Super Moderator Staff Member

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    I bought Microsoft's. $50 deductible, and they flat-out replace the Surface with a new one.
     
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  5. malberttoo

    malberttoo Super Moderator Staff Member

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    Square Trade is a $75 deductible on my wife's iPhone, so I can't imagine it's cheaper than that on a SP3!
     
  6. cdf3

    cdf3 Active Member

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  7. double07

    double07 Member

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    There was no deductible when I had the laptop fixed with Squaretrade. I didn't pay a penny. Shipping round trip were free. They UPS pre-paid well protected box for me to put the laptop in. I dropped it off at UPS store. Monitor progress at their website. Few days later, I received the laptop back.

    I am not trying to promote or got pay by this. I just want to share my good experience. Other folks might not?
     
    Last edited: Jul 1, 2014
  8. malberttoo

    malberttoo Super Moderator Staff Member

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    Well for sure Square Trade generally gets great reviews. But I wonder how they actually deal with devices, like the Surface, that were never intended to be taken apart and thus declared by iFixIt to be "unrepairable"?
     
  9. cdf3

    cdf3 Active Member

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    That's a good question. I see where they will give a replacement value for devices that cost less than $500, I wonder how this will effect the Surface Pro 3. I'll look into it further. Perhaps the Microsoft warranty might not be too bad after all.
     
  10. ipaq_101

    ipaq_101 Super Moderator Staff Member

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    The MS warranty is the best deal out there, I went to get the unit swapped out yesterday and they weren't so eager to swap it for cosmetic issues, but when I told them and showed them the receipt that I had purchased the extended warranty, they changed their tune.
     
  11. cdf3

    cdf3 Active Member

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    Contacted SquareTrade, and they said if they can't repair it they will reimburse me the amount I paid for it from my original recipient.
    Still deciding if I'll go with SquareTrade or Microsoft.
     
  12. double07

    double07 Member

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    Part of the registration process when purchased Squaretrade is, you need to provide copy of your receipt and then they will approve your coverage and claim. without the receipt they will NOT approve your claim.
     

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