I've tried to download a recovery image for my SP3 i5 256GB Download a recovery image for Microsoft Surface Putting my serial in results in: The recovery image for your device isn't available for download through this page. Please contact us for help When I try to do that, it says I have to pay to contact support as the product is outside of warranty. Any ideas? I have a Windows 10 USB (not a SP3 specific one). And when I did a clean install with it I can't run BitLocker and I've lost my WinRE option (although I kept the original 350MB & 200MB partitions in tact). Does my SP3 really need a valid warranty to download a recovery image?!