Pretty much what the title says....I am trying to troubleshoot a mis-installed program and was advised to reboot in diagnostic mode. Problem is, I have the windows hello on, and since it restarted in diagnostic mode with the cameras off, it cannot "see" my face. But it also doesn't go to PIN or password entry screen! I am stuck and cannot log-in. Any help guys? Is there a trick to restart in normal mode or do I need to smash the SB and get an Ipad? Thanks in advance.