SP1 type cover causes rebooting?

Discussion in 'Microsoft Surface Pro' started by Kuzma Volkov, Dec 3, 2014.

  1. Kuzma Volkov

    Kuzma Volkov New Member

    Joined:
    Dec 3, 2014
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    I've noticed once in awhile if i close the cover or remove it my surface will reboot.

    Is there something wrong with the terminals or is my type cover defective?
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,334
    Likes Received:
    1,279
    Trophy Points:
    113
    Difficult to know. If you can reproduce the problem with another cover then id say its the Surface or Driver. If you cannot reproduce with another cover then its the cover. You could try removing the driver and reinstalling it or doing a Refresh... ugh ... in case its a software/driver installation problem.
     
  3. drolem

    drolem Active Member

    Joined:
    Aug 9, 2013
    Messages:
    293
    Likes Received:
    36
    Trophy Points:
    28
    Location:
    98052
    Random reboots during connect/disconnect can and do happen -- they are features. :p
    Chances are good that there's nothing wrong with your type cover, but you could try to get a replacement, if you can.

    I'm not aware of any issue that would cause reboot upon closing the cover, but one may still exist.

    Make sure that you have the latest firmwares and drivers installed.

    What do you see in event viewer?
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,334
    Likes Received:
    1,279
    Trophy Points:
    113
    Not a feature I have seen in two years of using Surfaces so it doesn't seem to be a common feature and clearly goes against the design principal of adding and removing devices of over a decade.
     
  5. drolem

    drolem Active Member

    Joined:
    Aug 9, 2013
    Messages:
    293
    Likes Received:
    36
    Trophy Points:
    28
    Location:
    98052

Share This Page