SP3 Would not turn on without plug, plugged in not charging

Discussion in 'Microsoft Surface Pro 3' started by Dorksturhh, Nov 20, 2016.

  1. Dorksturhh

    Dorksturhh New Member

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    My Device:
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    Hey guys i've been following all the SP3 news and updates there are for this device ever since i had this issue in the summer of july. I got that one update then all of a sudden my Sp3 stops working without the charger.

    with the recent update that microsoft promises to "fix all battery problems" still doesnt work for me..
    Any ideas what I can do?

    I tried all the, press hold button techniques, delete battery driver etc. Its just disappointing that I spent $800 on this device, and i barely used it, and had faith and patience for microsoft to fix.. Half a year later its still useless
     

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  2. BrianTheSith

    BrianTheSith New Member

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    It's a firmware issue many of us are plagued with at present, with little to no contact from Microsoft. Those that do contact Microsoft are told they can purchase a refurbed on for $450, but people have reported the refurb has the same issue. Check out the MS forum here: Surface Pro 3 with LGC LGC Battery Degradation Issue - Post 8/29/2016 Update

    Right now, many of us are looking for ways to help others be aware in hopes of helping Microsoft pay attention to us.
     

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