Solved Surface 3 Pen problems

Discussion in 'Windows 10 on Surface Pro 3' started by edalsie, Jun 2, 2016.

  1. edalsie

    edalsie New Member

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    My Device:
    SPro3
    My Surface 3 Pen seems to be having issues...
    When I push the top button, OneNote appears (not the one I want, but that's another story....)
    But when I use it as a pen, nothing happens. There does not seem to be any connectivity.
    I have replaced the battery.
    >It seemed to work for a few hours.
    I have unpaired and re-paired the pen.
    >It seemed to work for a few minutes.

    Now... nothing. Clicking either barrel button seems to have no effect-- except the top button pulls up OneNote.
     
  2. leeshor

    leeshor Well-Known Member

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    Try pulling out the nib and reinserting it.
     
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  3. edalsie

    edalsie New Member

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    That seemed to work! I didn't even know the nib came out.
    Thanks!
     
  4. leeshor

    leeshor Well-Known Member

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    Glad it worked. Like a hard reset for the tip.
     
  5. Plantje

    Plantje Member

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    The what?!?
     
  6. leeshor

    leeshor Well-Known Member

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    The pen tip, nib.
     
  7. Plantje

    Plantje Member

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    Haha! Ok! I have never removed it. I seem to get around with the default tip. For some reason the default one has a white tip and the other ones are black. Can you just pull it out?

    Edit: found it! I can use the tip holder for that.
     
    Last edited: Jun 3, 2016
  8. savaytse66

    savaytse66 Member

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    Boy, I was hoping that pulling out the nib would work for me, but it doesn't. Any other thoughts out there? I've been using Windows 10 for the past year without any pen issues, but it just won't work. The purple bluetooth button works just fine, but the pen will not do anything. I've done everything in this thread so far: replaced the battery, pulled out and replaced the nib (same nib, not a new one), unpaired and repaired, deleted the device in Device Manager, and installed old Windows 10 drivers.

    I'd love another suggestion.

    Thanks
     
  9. jnjroach

    jnjroach Administrator Staff Member

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    You can remove the Pen driver fro Device Manager....

    upload_2016-8-7_17-26-45.png
    Then re-pair the Pen....
     

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