Surface Pen Not Working, Issues With One Note

Discussion in 'Microsoft Surface Pro 4' started by magmar, Nov 18, 2015.

  1. magmar

    magmar New Member

    Joined:
    Nov 18, 2015
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    My Device:
    SPro4
    I was using one note and then all the sudden my pen stopped working(it wont open one note using the eraser button). I searched online but couldn't find much. Attached is a picture of the surface touch servicing having a warning sign and saying that it can't start with Code 10??? How do I fix this I just bought my surface and it's not working :(

    Also very frequently when I'm writing in one note a large streak happens or something when my palm hits the edge of the screen. The streak will go from the point where i'm writing to the edge of the screen and then one note will freeze for about 30 seconds.... Also while I'm writing the bottom panel will constantly pop up or my palm will hit the notification or the scroll and mess up where I'm writing even when i'm in tablet mode. Is there no palm rejection????? So annoying please help!
     

    Attached Files:

    Last edited: Nov 18, 2015
  2. hughlle

    hughlle Super Moderator Staff Member

    Joined:
    Jul 7, 2014
    Messages:
    2,698
    Likes Received:
    422
    Trophy Points:
    83
    Regarding Palm rejection, it has it, but Windows 10 simply still isn't ready for prime time. What you describe is a common issue. Very frustrating g though.
     
  3. Huscos

    Huscos New Member

    Joined:
    Oct 31, 2015
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    My Device:
    SPro4
    I have the same issues. The button worked fine for OneNote and Cortana when the SP4 was new but it stopped working at some point.
     
  4. alexd88

    alexd88 Member

    Joined:
    Nov 11, 2015
    Messages:
    60
    Likes Received:
    3
    Trophy Points:
    8
    My Device:
    SPro4
    same problem here ... any solution for this problem?
     
  5. alexd88

    alexd88 Member

    Joined:
    Nov 11, 2015
    Messages:
    60
    Likes Received:
    3
    Trophy Points:
    8
    My Device:
    SPro4
    solved the problem the driver from bluetooth was disabled ... go to device manager and reenable the bluetooth and it will work fine (my pen was working but the button for one note stoped working no screen shoot or searching)
     

Share This Page

Search tags for this page
eraser stopped working on surface book
,
microsoft surface book pen not working
,
surface 4 s pen is not working
,
surface book pen is not working on microsoft edge
,

surface book pen not working