Surface Pro 3 screen pixel deteriotation

Discussion in 'New Member Introduction & Site Assistance' started by Mwlaw, Nov 4, 2015.

  1. Mwlaw

    Mwlaw New Member

    Nov 4, 2015
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    Hi, Purchased SP3 on a visit to Houston in 2014 now out of warranty. Noticed yellow hue on left side of screen develop over last few months and had a screen conversation with support who confirmed that it was a known problem and only option was replacement but I had to get order from EU support as I'm based in EU. EU support now claim that as it is out of warranty I will have to pay. Dont agree with this as its a product fault and not something I did to it and expectation is that it would perform to standard for more than one year.

    Anybody else noticed a yellow hue/line on their SP3 screen? Can it be fixed?

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