Surface2 Deal Breaker Feature - microSD slot supports up to only 2GB of extra storage

Discussion in 'Microsoft Surface 2' started by Sandbo, Sep 28, 2013.

  1. Sandbo

    Sandbo New Member

    Joined:
    Sep 28, 2013
    Messages:
    17
    Likes Received:
    3
    This might have been much overlooked by most people, but has caught my eye when I first saw the spec comparison between Surface 2 and Pro 2.

    From a previous reply I pointed out my worry:
    http://www.surfaceforums.net/forum/microsoft-surface-2/6041-surface-2-official-specs.html#post38091

    Do visit this link, see the "Tons of ports" section":
    http://www.microsoftstore.com/store/msca/en_CA/html/pbPage.PDPS/productID.286922400

    And then I tried to confirm it with a MS salesperson and here is the conversation:
    2GB only, if he is not wrong. Be careful if you are getting the 32GB version and plan to use a microSDHC/XC card to get cheaper extra storage, it MAY NOT WORK.
    Don't tell me MS is trying to force us to get the 64GB version simply by this method.
    Last edited: Sep 28, 2013
  2. demandarin

    demandarin Active Member

    Joined:
    Aug 10, 2013
    Messages:
    618
    Likes Received:
    114
    Alto of times those people don't know what they talking about. I get tech support spewing stuff all the time on details about their own product that isn't true. Don't feed into it. Or doesn't even make sense..lol I've never heard of a modern tablet, that if it supports a memory card, its only up to 2gb. That employee probably was thinking of Sirface2 RAM amount. Which is 2gb worth.

    The official specs document on surface 2 says it still supports SDXC microsd card. IM sure its still 64gb max.
  3. Sandbo

    Sandbo New Member

    Joined:
    Sep 28, 2013
    Messages:
    17
    Likes Received:
    3
    I do want to hear that, but this is noted also on their official site, two places on this page:
    Microsoft Store Canada Online Store

    "Tons of ports" section it read 2GB of extra storage
    Comparison table : microSD vs microSDXC for Surface 2 and Pro 2

    If that is a mistake, it certainly is a very big one.
  4. demandarin

    demandarin Active Member

    Joined:
    Aug 10, 2013
    Messages:
    618
    Likes Received:
    114
    You right and they need to fix it asap as it might turn off people. But there is no was MS would make a huge mistake of only allowing a 2gb max microcard. Everywhere I've seen its SDXC. You can download sirface2 specs document from MS site and it states it there also.
    1 person likes this.
  5. Sandbo

    Sandbo New Member

    Joined:
    Sep 28, 2013
    Messages:
    17
    Likes Received:
    3
    Definitely, I didn't believe a non-sense like this so I didn't bother to ask them for clarification previously,
    until I happened to read "up to 2GB of extra storage" on their description page which really drew my attention.......

    If there are some members here have a better connection with the staff in MS, you'd better tell them this before it has escalated in big sites like Anandtech.
    1 person likes this.
  6. demandarin

    demandarin Active Member

    Joined:
    Aug 10, 2013
    Messages:
    618
    Likes Received:
    114
    Its likely member jnjroach can clarify this. He was at the surface event and will be receiving both sirface2 and pro2 in less than 2weeks. Lucky guy..lol Try sending him a message about your question. He will definitely be able to test this out before device releases to the masses if he has no concrete info on it.
  7. kristalsoldier

    kristalsoldier Well-Known Member

    Joined:
    Feb 24, 2013
    Messages:
    1,509
    Likes Received:
    185
    My Device:
    SPro3
    What's the difference between a MicroSD card and MicroSDXC card again? For the record, I use a 64GB MicroSDXC card (San Disk) in my Surface RT and it works fine. I'd be very surprised if MS changed that. But the reason I asked the question is because in the page linked above (to the Canada site of the Surface2), this difference appears between the Surface 2 and the Surface Pro2 in the comparison chart.

    What is even more strange is that if you look at the MS Surface page (UK site - link here - http://www.microsoft.com/surface/en-gb/surface-with-windows-rt/specifications) and scroll down to the specs where it says Ports, you will see that the MicroSD slot supports MicroSDXC cards, which is not the case on the Canadian site for the Surface 2!!! What is even more interesting is that the MS UK site also says - like the Canadian site - that the Surface 2 comes with a MicroSD card reader and NOT a MicroSDXC card reader (which the Surface Pro 2 does - again as per the comparison chart - see at this link - http://www.microsoftstore.com/store/msuk/en_GB/html/pbPage.PDPS/productID.286902800).

    Very odd!!!!
    Last edited: Sep 28, 2013
  8. Sandbo

    Sandbo New Member

    Joined:
    Sep 28, 2013
    Messages:
    17
    Likes Received:
    3
    The main difference is the volume supported,
    According to SD card's standard, it is 2GB for SD, 32GB for SDHC, 64GB+ for SDXC, the same should apply to microSD cards.
    So if it is stressing the microSDXC on Pro 2, it is equal to emphasize that Surface 2 supports only up to 2GB, and then they wrote it also on the "Tons of port" section on the same page.

    Don't believe in this yet, for it maybe a mistake of those who wrote the site (got to be fired if that's the case).
  9. kristalsoldier

    kristalsoldier Well-Known Member

    Joined:
    Feb 24, 2013
    Messages:
    1,509
    Likes Received:
    185
    My Device:
    SPro3
    How can MS get this kind of stuff wrong, I wonder!!!!! Seriously, I think they have a huge problem in getting their act together when it comes to these soft issues associated with their product launches! Btw, I think the best person to address this query is Jeff (jnjroach), I'll PM him and direct his attention to this thread.

    Edit: In a thread posted by jnjroach titled "Surface 2 official specs", I notice that under ports he does mention MicroSDXC.
    Last edited: Sep 28, 2013
  10. Sandbo

    Sandbo New Member

    Joined:
    Sep 28, 2013
    Messages:
    17
    Likes Received:
    3
    Well, actually after using my Lumia 620 for almost a year........I have to say their main weakness is on the "details" of everything.
    I have been driven crazy a couple of times dealing with that;

    like when I was logging in somewhere (maybe connecting facebook through 2-step verification) it told me to get the verification code after entering the account credentials,
    I pressed home button, check the SMS and then going back to the login page, they asked me again for my account credentials again, and it's a while 1 loop;)

    Another issue is there isn't a preferred WiFi access point when there exists two connect-able hotspots, it turned out to always connect to the weaker one.............(I can't remove it as it is necessary when I was out of the hostel in the campus...........)

    So no wonder this happens after all, but they have to correct it asap.
  11. Omni

    Omni New Member

    Joined:
    Oct 27, 2012
    Messages:
    355
    Likes Received:
    34
    Location:
    UK
    My Device:
    S2
    I find holding the back button always takes me back to the app screen I need without having to restart.

    On topic, the Surface 2 will support 64GB SD cards this is just some stupid mistake that someone needs to get in trouble for.
  12. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    2,697
    Likes Received:
    619
    Location:
    Seattle, WA USA
    My Device:
    SPro3
    People Chill....

    The MS Rep on chat was mistaken, clear and simple....here from my press kit hat I used to post the Official Specs with the MicroSDXC Card Reader Highlighted:

    Operating system Windows RT 8.1 with Microsoft Office 2013 RT versions of Word, Excel, PowerPoint, OneNote and Outlook. Works exclusively with apps available in the Windows Store.
    Exterior 10.81” x 6.79” x 0.35”
    Less than 1.49 lbs
    VaporMg
    Magnesium (Silver)
    Volume up/down and power buttons
    Storage 32 GB; 64 GB1
    Display 10.6" ClearType Full HD display
    1920 x 1080p
    16:9 (widescreen)
    5-point multitouch
    CPU NVIDIA Tegra 4 (T40) 1.7GHz quad core
    2 GB of RAM
    Wireless Wi-Fi (802.11a/b/g/n)
    Bluetooth 4.0 low energy technology
    Battery Up to 10 hours of video playback
    7–15 days idle life
    Cameras and A/V 3.5MP front-facing camera
    5MP rear-facing camera
    1080p video capture
    Stereo speakers (digitally enhanced for fuller sound)
    Two microphones (with noise cancellation)
    Ports Full-size USB 3.0
    MicroSDXC card reader
    Headset jack
    HD video out port
    Cover port
    Sensors Ambient light sensor
    Accelerometer
    Gyroscope
    Magnetometer
    Power supply 24W power supply
    Warranty One-year limited hardware warranty
    Apps (included) Mail, Calendar, People, Internet Explorer 11, Photos, Music, Video, Games, Skype, Fresh Paint, Calculator, Reading List, Reader, Scan, News, Weather, Sports, Travel, Finance, Health & Fitness, Food & Drink, Help, Camera, SkyDrive, Sound Recorder and more


    MicroSDXC supports up 2 TB Cards in the Specs, I haven't seen anything larger than 64 GB currently but 128 GB is rumored to be releasing soon.
    Last edited: Sep 29, 2013
    3 people like this.
  13. Sandbo

    Sandbo New Member

    Joined:
    Sep 28, 2013
    Messages:
    17
    Likes Received:
    3
    Thanks for the clarification,
    I didn't mean to disregard the spec you post, but simply I couldn't ignore what they wrote on their sites OFFICIALLY,
    the Surface 2 description, spec comparison.......and that Ans Tech..........they ended up with 3 separated and clear indications telling me sth opposite.
  14. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    2,697
    Likes Received:
    619
    Location:
    Seattle, WA USA
    My Device:
    SPro3
    I emailed the Surface Corporate Team at MS this morning.
    1 person likes this.
  15. kristalsoldier

    kristalsoldier Well-Known Member

    Joined:
    Feb 24, 2013
    Messages:
    1,509
    Likes Received:
    185
    My Device:
    SPro3
    Thanks for the clarification AND for mailing the Surface Corp folks. I sometimes wonder though - don't they proof-read the stuff they publish?
  16. GreatWindows

    GreatWindows New Member

    Joined:
    Dec 1, 2012
    Messages:
    136
    Likes Received:
    13


    This has so much wrong written all over it lmao.......you can put a micro 64Gb ok, that whole 2Gb is garbage, end of story. Lol
    Sent from my Nokia Lumia 920 using Board Express
  17. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    2,697
    Likes Received:
    619
    Location:
    Seattle, WA USA
    My Device:
    SPro3
    I received an email from the Surface team and the issue has been escalated and is being corrected.
    2 people like this.
  18. compnovo

    compnovo Member

    Joined:
    Nov 12, 2012
    Messages:
    181
    Likes Received:
    15
    Location:
    Washington State
    My Device:
    RT
    I just copied this from the Microsoft Surface 2 page:

    Tons of Ports
    Bring your entire media collection with you wherever you go. A microSD card reader lets you add up to 64 GB of extra storage. Show off everything on the big screen using the video out port . A full-size USB 3.0 port and Bluetooth 4.0 provide clutter-free connections with wireless mice and headsets.

    It looks like we're still getting up to 64GB of additional storage.
    Last edited: Oct 1, 2013
  19. caltrop

    caltrop New Member

    Joined:
    Oct 31, 2013
    Messages:
    9
    Likes Received:
    0
    HUH, I just got a new Surface 2 and put a 32GB Micro SD Card in it and it works fine.

    Here's how it works:
    2GB was a limit then that changed.
    Now 32GB is the new limit until THEY change it again trying to force us to upgrade everything again.

    Might be you're trying an HC card and that might not work but a standard SD will do fine.
  20. caltrop

    caltrop New Member

    Joined:
    Oct 31, 2013
    Messages:
    9
    Likes Received:
    0
    I just got a new Surface 2 and put a 32GB Micro SD Card in it and it works fine. 2GB was the old limit now 32GB is. Might be you're trying an HC card and that might not work. Use a standard SD and it should work otherwise your system is not right.

Share This Page

Search tags for this page
best memory storage for surface 2
,
micro-sd max surface2
,
microsd card surface2
,

surface 2 micro sd

,

surface 2 micro sd slot

,

surface 2 microsd

,
surface 2 microsd slot
,
surface 2 sd
,

surface 2 sd card slot

,
surface 2 sd card slot location
,

surface 2 sd card support

,

surface 2 sd slot

,

surface pro 2 micro sd slot

,
surface pro 2 microsd speed
,
surface pro 2 sd slot
,
surface2 deals
,
surface2 micro sd
,
surface2 microsd
,
surface2 sd
,
where is the micro sd slot on surface pro 2