Thumb Keyboard Vanished on Onscreen Keyboard

Discussion in 'Microsoft Surface Pro 2' started by jackh, Feb 22, 2014.

  1. jackh

    jackh Member

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    On my SP 2 512 4300 my Thumb Keyboard option has vanished as a choice in my onscreen keyboard and also the size of the keyboard has shrunk to only about 2/3rds of the bottom of the screen and nothing I do seems to be able to correct either problem --Ie trying to grab a corner to enlarge it etc. I can drag it around the screen but can't enlarge it---

    Any ideas how to correct these issues?

    Thanks!!

    Jack
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Have you installed the Intel Reference Driver or another driver or software prior to the change? Have you changed the DPI?
     
  3. jackh

    jackh Member

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    Jeff Yes I have installed the Intel reference driver but I did that back when I first got the 512 --I also have a 256 4200 with the same Intel driver and no problem there--

    No I have not changed the DPI and both Pro's have exactly the same settings--

    No other drivers or software prior to the change either

    Jack
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    Uninstall the driver and reboot and allow plug and play to reinstall and see if it fixes it. Another option is from an elevated CMD Prompt run sfc.exe /scannow and see if it fixes any core system files that have been corrupted.
     
  5. jackh

    jackh Member

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    Ok did both no difference--

    Jack
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    Sounds like you might want to try and a refresh or reset....
     
  7. jackh

    jackh Member

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    I don't think it's worth it just to try to fix the Onscreen keyboard as I mostly use my Type Cover 2 --But it would be nice to find some other solution that might work!

    Thanks for your Help...

    Jack
     

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