Touch cover 2 keeps stopping to work, have to keep unhooking it and snapping it back

Discussion in 'Microsoft Surface Accessories' started by macmee, Nov 20, 2013.

  1. macmee

    macmee Active Member

    Joined:
    Oct 15, 2013
    Messages:
    671
    Likes Received:
    67
    Trophy Points:
    28
    Seemingly randomly, it can be every 2 minutes or every 5, input from my touch cover 2 (both mouse and keyboard), stops being detected by my Surface Pro 2, and the only solution I am aware of is to unhook the keyboard and snap it back in. When I do this it begins to work again but stops several minutes later.

    Anyone know what gives?
     
  2. macmee

    macmee Active Member

    Joined:
    Oct 15, 2013
    Messages:
    671
    Likes Received:
    67
    Trophy Points:
    28
    Today I noticed that after waiting ~3 minutes with it not working, it started working again...
     
  3. macmee

    macmee Active Member

    Joined:
    Oct 15, 2013
    Messages:
    671
    Likes Received:
    67
    Trophy Points:
    28
    I'm beginning to assume that due to the lack of response I'm the only one who has suffered this issue, so today I'll be contacting Microsoft and asking them to ship me a new cover, I guess I'll have to ship this one back... and I really hope they pay for shipping because I live very far away from where this shipped and this could get expensive :(

    On a side note, it seems that flipping the cover up to cover the screen of the surface and then flipping it back down fixes the problem. I'm still going to exchange the broken cover though because doing this every 5 minutes is highly annoying...
     
  4. rtibbitts

    rtibbitts New Member

    Joined:
    Sep 7, 2012
    Messages:
    29
    Likes Received:
    2
    Trophy Points:
    3
    I've had the issue 3-4 times in the last month. No idea why and thankful it's not been with the frequency that you've had
     
  5. ignatz

    ignatz New Member

    Joined:
    Nov 20, 2013
    Messages:
    10
    Likes Received:
    1
    Trophy Points:
    0
    It happens WAY too often as far as I'm concerned.
    Both the SP2 and the Type Cover have proven to be regrettable purchases for me.
    TOO MANY BUGS!!!
     
  6. Omni

    Omni Active Member

    Joined:
    Oct 27, 2012
    Messages:
    387
    Likes Received:
    35
    Trophy Points:
    28
    Location:
    UK
    My Device:
    SPro4
    I had a issue with my touch cover and it turned out to be software related. A reinstall sorted it and its been fine since.
     
  7. rp_guy

    rp_guy New Member

    Joined:
    Oct 29, 2013
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    what did you reinstall? the OS?
     
  8. macmee

    macmee Active Member

    Joined:
    Oct 15, 2013
    Messages:
    671
    Likes Received:
    67
    Trophy Points:
    28
    damnit this sounds nasty.

    I never had this issue with the touch cover 1.
     
  9. Omni

    Omni Active Member

    Joined:
    Oct 27, 2012
    Messages:
    387
    Likes Received:
    35
    Trophy Points:
    28
    Location:
    UK
    My Device:
    SPro4
    Yea Windows unfortunately. :(
     

Share This Page

Search tags for this page

my surface 2 touch cover keeps stopping

,

surface 2 cover keyboard keeps going out

,

surface 2 keyboard keeps disconnecting

,

surface pro 2 keyboard keeps disconnecting

,

surface pro 2 touch keyboard keeps stop working

,

surface type cover keeps stopping

,

touch cover 2 keeps

,

touch cover 2 keeps disconnecting

,

touch keyboard cover keeps stopping

,

touchcover stop working surface pro