Type cover supposed to turn on Surface Pro 3?

Discussion in 'Microsoft Surface Pro 3' started by Jordi32, Aug 24, 2014.

  1. Jordi32

    Jordi32 Member

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    I have noticed that the type cover will only sometimes bring the Surface Pro 3 back on when opened. It is unpredictable when it will. Is this normal behavior?
     
  2. ctitanic

    ctitanic Well-Known Member

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    If the device is in Standby yes. Keep in mind that the device goes into sort kind of hibernation after 3 hours of being on Standby and from that stage the keyboard does not turn the unit on. As far as I know. I'm not a heavy keyboard user.
     
  3. Jordi32

    Jordi32 Member

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    Ctitanic, it won't always turn on, even after less than one minute of having closed the cover.
     
  4. ctitanic

    ctitanic Well-Known Member

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    Plug the keyboard, go to device manager, locate the keyboard driver, uninstall it, restart the device.
     
  5. malberttoo

    malberttoo Super Moderator Staff Member

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    I think this is only on battery though? I think if it stays plugged in, it stays in Connected Standby the whole time. Or am I wrong?
     
  6. ctitanic

    ctitanic Well-Known Member

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    you are right, I was thinking about when it's on battery.
     
  7. rlarsen462

    rlarsen462 Member

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    Is it actually supposed to turn the screen on? When I open the keyboard the key backlight illuminates, but the SP3 screen has never come on, even if I shut it and open it right away?
     
  8. Jordi32

    Jordi32 Member

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    So far I have tried two Surface Pro 3. The screen just comes back on when opening the type cover about once every five times (even right after closing it). I got a third replacement due to multiple issues with these two. I will try it on this one but I am beginning to think it is a software bug. The strangest thing is that it won't affect every single unit.
     
  9. rlarsen462

    rlarsen462 Member

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    That's odd, not one of the (4 now) SP3's I've had EVER came on when the cover was opened, but they all turned the screen off when it was closed.
     
  10. Jordi32

    Jordi32 Member

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    Rlarsen462, Microsoft store employees told me the type cover is supposed to wake up the computer every single time....
     
  11. rlarsen462

    rlarsen462 Member

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    Can anyone confirm that this is normal behavior (for the screen to wake and light up when the cover is opened while the machine is in connected standby?
     
  12. rlarsen462

    rlarsen462 Member

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    I have never seen it happen once on 4 different surfaces (however I've used the same type cover on each, could my cover itself be defective?)
     

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