Unable to change screen resolution

Discussion in 'Microsoft Surface Pro' started by johnnyw, May 7, 2014.

  1. johnnyw

    johnnyw New Member

    Joined:
    May 7, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    I've been a long time lurker but this is my first post, I'm hoping someone can help me out.

    I seem to have the problem that others have had at a time, and that is changing the screen resolution on a SP. Whenever the resolution is changed it does not scale and black bars are simply added around the screen.

    I am running Win 8.1 with the current updates, and my video driver is 10.18.10.3262

    I've tried different video drivers to no avail, and cannot seem to get the Intel Management and Control people talk about.

    Any help would be greatly appreciated.
     
  2. 9mmToe

    9mmToe New Member

    Joined:
    May 8, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Hey Johnnyw,

    I reset my SP on the weekend in order to get the 8.1 Update to work (that's the latest one and not the 8.1 upgrade from 8.0)
    Just looked and my Graphics Driver is 10.18.10.3412 and my screen scales when the resolution is changed.

    Hope that helps.
     
  3. johnnyw

    johnnyw New Member

    Joined:
    May 7, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Seems to be the 2014-03-11 update has a newer video driver that does not have the Intel Management and Control panel. I downloaded the older video driver you mentioned, disabled automatic updates and changed the 10.18.10.3262 driver for the 10.18.10.3412.

    Everything works now.
     

Share This Page

Search tags for this page
change of resolution of my microsoft surface 4 pro
,
change resolution for surface
,
change screen resolution surface
,
surface pro unable to change resolution
,

surface unable to change resolution

,
unable to adjust screen resolution surface pro 3
,
unable to change resolution on surface pro
,
unable to change resolution on surface pro 4
,
unable to change resolution on third screen surface
,
unable to change screen resolution on surfacepro 3