USB-DVI Adapter Issues

Discussion in 'Microsoft Surface Pro 2' started by ridgeburner, Dec 21, 2013.

  1. ridgeburner

    ridgeburner New Member

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    So I purchased one of the below in order to get my 2nd external up and working. From reading the forums/web it appeared that many people had great success with these type of devices. However, once I install the driver and get everything working my Internet Explorer just goes into lockdown mode. It will lockup, "ding" at me when I try to klik anything. When I go to Task Manager it shows extreme CPU and Mem use from IE. I kill the process and it calms down.

    All other programs run normally with no issues. For w/e reason IE just pukes. If I uninstall the driver for the device all goes back to normal. Any ideas? TIA..

    Device:

    Amazon.com: StarTech.com USB 3.0 to DVI External Video Card Multi-Monitor Graphics Adapter With Built in 1-Port USB Hub - 1920x1200 / 1080p: Computers & Accessories
     
  2. Nitemare

    Nitemare Member

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    Why not just use DP>HDMI>DVI? Lot of conversions/adapters, but it works.
     
  3. ridgeburner

    ridgeburner New Member

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    I am already using the DP for one external monitor. I am trying to get a second external connected.
     
  4. kundas1

    kundas1 Super Moderator Staff Member

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    doesn't MS already sell an adapter like that? you can buy them for like $30 bucks at BB/FS, also most new monitors use dvi/HDMI/VGA connectors so maybe you can use an HDMI connection? or is that not possible?
     
    Last edited: Dec 21, 2013
  5. jnjroach

    jnjroach Administrator Staff Member

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    It appears that specific version uses a chipset from MTC not DisplayLink which has been the leader in this space.

    Have you tried to make sure you have the latest driver?

    Magic Control Technology Corp.

    This is newer than the one listed at the StarTech site....
     
  6. ridgeburner

    ridgeburner New Member

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    OK, I guess I was not too clear on what my problem is. I am currently using the DP, with an adapter, and have it plugged up to an External Monitor. The problem is I was trying to attach a SECOND external monitor via using a USB adapter (see link in OP).

    I have found the problem, and I am going to post it here in case someone encounters this same issue. Apparently IE11 utilized GPU Acceleration. As a result that apparently drives this unit crazy when you add the USB Adapter. Now I cant say this is the case for all USB Adapters, or all Surfaces. However, it was definitely the problem with this Surface, and this Adapter..

    To fix the issue I had to uninstall the driver for the adapter, open IE, and go to Internet Options/Advanced/and then check the box that says "use software rendering instead of GPU rendering". After this was checked I reinstalled the drivers and all worked fine.
     
    1 person likes this.
  7. drolem

    drolem Active Member

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    Good to know. I also have a Startech adapter (though it's USB 3 to VGA)
     

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