VGA Adapter Troubleshooting - Surface RT

Discussion in 'Microsoft Surface General Discussion' started by kg5ie, Feb 10, 2014.

  1. kg5ie

    kg5ie New Member

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    I first purchased a non-OEM adapter. Due to the configuration of the micro-HDMI it would not plug in. I then purchased the official adapter from the Microsoft Store.

    When I attempt to connect to a display through this adapter, the Surface sits and cycles.............connecting....disconnecting....connecting....disconnecting. I have tried the following:

    Setting display to duplicate
    Setting display to monitor only
    Setting display to extended

    Having monitor on before plugged in
    Having monitor off before plugging in

    The cycling starts as soon as the RT recognizes that there is an external monitor. I first thought it might be the fact that I am attempting to display on a 55" Samsung. I then tried a 19" Sony. Both times I had the same cycling issue.

    I went out and purchased the micro-hdmi to hdmi cable and it works fine.

    I am needing to connect to a VGA projector at the classroom where I teach, it has no hdmi connection, therefore the need for the VGA adapter

    Thoughts????
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Have you applied all of the Updates? Are you running the 8.1 Update? Have you tried a different VGA Cable? I used the same adapter on my RT and worked as expected. If you try a different cable and it exhibits the same behavior I would do a reset and attempt again...
     

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